Blogs

Home - salesforce - Page 9

Salesforce

Salesforce SAP Integration: Maximizing Business Potential

Salesforce SAP Integration: SAP is one of the most popular enterprise resource planning systems available and is essential to many businesses’ most important business operations. Businesses must integrate SAP with other internal apps to fully automate and optimize key business operations.Integrating SAP with customer relationship management (CRM) software is among the most popular SAP integration

Read More »
Salesforce

Salesforce Lookup Fields: A Comprehensive Guide

Salesforce Lookup Fields: Among the many field types you might have is a Salesforce lookup field. In essence, when you create a lookup field, you connect the field’s values to another object (like a table). Just a few, they can be used to establish a relationship for tracking, look up a value on linked lists,

Read More »
Salesforce

Salesforce CTI: A Game-Changer for Customer Interactions

Salesforce CTI: Computer Telephony Integration is referred to as CTI. Interaction between a computer and a phone system is made possible by CTI technology. The majority of call centres that handle a lot of incoming calls employ CTI. Call centres can use CTI to handle all phone calls using computers. Salesforce CTI is a solution

Read More »
Salesforce

Salesforce Big Objects for Enterprise Success

Salesforce Big Objects: Large-scale record query performance is limited in Salesforce. Particularly when processing queries and system performance suffers—let’s say you have more than 10,000 entries per object—because of your big data. That’s where Salesforce’s Big Object comes in. enters the scene. Let’s find out what a Salesforce Big Object is. By using Big Objects,

Read More »
Salesforce

Unveiling the Power of Salesforce Dashboards: A Comprehensive Guide

Salesforce Dashboard: A sales dashboard is a graphic depiction of sales information, usually in the form of a graph or chart. It is housed inside a business’s CRM or sales analytics software and compiles pertinent metrics for a quick view of how sales are doing. A dashboard, when used consistently, may show sales teams where

Read More »
Salesforce

Salesforce Knowledge Base to Empower Your Support and Service Teams

Salesforce Knowledge: Informational pieces called knowledge articles constitute the foundation of your Salesforce knowledge base. Articles may cover procedure details, such as how to return your product to its factory settings, or frequently asked questions, such as what amount of storage your product can support. Internal writers and seasoned service representatives write the articles. After

Read More »
Salesforce

Salesforce Cases: A Comprehensive Guide

Salesforce Cases: The Service Cloud is built around cases, which are used to manage client questions and issues. Typically, cases are used to monitor and handle inquiries, comments, or problems from customers. Salesforce Cases serve as a thorough documentation of a client’s problem or question. A comprehensive perspective of a particular client issue is given

Read More »
Salesforce

Change Sets in Salesforce: A Comprehensive Guide

Change Sets in Salesforce: We’re in the middle of a significant change in the way we push updates between Salesforce environments. This cannot be very safe for many administrators because it will be their first time delving into the world of development. Change sets appear to be going out of style because DevOps is, in

Read More »