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Salesforce Admin certification course
The Salesforce Admin Certification Course is designed to help beginners and career switchers build a strong foundation in Salesforce and confidently prepare for the Administrator certification exam. This course takes you step by step through core Salesforce concepts, real-world admin tasks, and practical examples, so you don’t just learn theory but understand how Salesforce works in real business environments. Whether you are new to Salesforce or looking to validate your skills with certification, this course provides a clear, structured, and beginner-friendly learning path.
What I will learn?
- Build your own custom App using Salesforce.
- By the end of the course, you should be able to build an application using the declarative syntax.
- Understand the high level requirements and translate that to an application on Salesforce
- Build data model using objects, fields, relationships and validation rules
- Build business logic using workflows & Approval Processes
- Build UI using RecordTypes, PageLayouts, Tabs & Apps
- Create Profiles and Permission Sets to control user access level
- Setup security for records using Organisation wide dafaults
- Create Users and assigning them to appropriate Profiles & Permission Sets. Manage Licenses
- Build the sharing model using tools like Role Hierarchy
- Use the Data Loader tool to Import, Update, Delete & Export records
- Build reports and dashboards
Course Curriculum
Let’s get Started
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Introduction To Salesforce
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Connect with me on LinkedIn
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Download the Presentation used in the course
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What is Salesforce CRM???
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Setup a free developer account in Salesforce?
00:00 -
Create free developer account
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Introduce yourself
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Architecture of Salesforce Desc
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Architecture of Salesforce
Object and Fields in Salesforce
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Overview of the Salesforce UI: What is Object, tab, Profiles & Users?
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What is Object, tab, Profiles & Users ? (Part 2)
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What are objects and fields in Salesforce?
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What is the difference between Standard and Custom Object in Salesforce?
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Different types of Objects in Salesforce?
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What are Standard and Custom fields in Salesforce?
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How do I create a field in Salesforce Lightning?
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How to create your own custom App in Salesforce?
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Create custom app in Salesforce: Recruiting Application
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Create Custom object in Salesforce: Position Object to keep track of Positions
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Adding custom fields on an Object via Object Manager
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How to add custom fields on an object via Schema Builder?
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What are the different field types in Salesforce?
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Create 2nd Object for our Recruiting Application: Candidate Object
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Adding fields to our Custom Object in Salesforce
Custom Fields and Relationships
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Quiz
Page Layout in Salesforce
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What are page layouts in Salesforce? How to create and edit Page Layouts ?
Validation Rules In Salesforce
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Validation Rule in Salesforce
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How to create Validation Rules in Salesforce?
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Validation Rules in Salesforce: Create validation rules for Closed Date
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Validation Rules in Salesforce? Difference between && and AND
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Creating 2nd Validation Rule
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Create 3rd Validation Rule: Close Date should be after Open Date
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Create 4th Validation rule: Max Pay should not be greater than 1M
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Create 5th Validation Rule: US citizen and Visa Required
Formula fields in Salesforce
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Formula fields in Salesforce: How do I create a formula field in Salesforce?
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Formula fields in Salesforce: Create formula fields ( Days Open)
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How do I use an image from static resources in a Formula field?
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Formula fields in Salesforce with Example
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IMAGE and Hyperlink function in formula fields in Salesforce
Notes: Formula Fields
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Formula Fields Summary (Notes)
Quiz
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Quiz 2
Different types of Relationship in Salesforce
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Object relationships in salesforce
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Different types of Relationship in Salesforce
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One to many relationship in salesforce
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Create 3rd Custom Object for our Recruiting Application
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Lookup Relationship in Salesforce
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How to create lookup relationship in salesforce ?
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Difference between lookup and master detail relationship in salesforce
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Create Review Object
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Create Review Object and its fields
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How to create a Master Detail relationship in Salesforce?
Quiz
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Quiz 3 : Data Modeling and Management
Rollup Summary in Salesforce
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What is a roll up summary field in Salesforce?
Notes: Roll Up Summary
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Notes: Roll Up Summary
Many to Many relationship in Salesforce: Junction Object
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Creating custom Object in Salesforce
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What is Many to Many relationship in Salesforce?
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Junction Object in Salesforce
Quiz
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Quiz 4: Data Modeling and Management
Sample Exam Question for the Admin Certification
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Sample Exam Question for the Admin Certification
Data Loader and Data Import Wizard
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How do I Import Data Into Salesforce?
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Importing records using Data Loader
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What is Data Loader and How do I use Data Loader?
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Data Loader Setup Instructions
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How to Update records using Data Loader?
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Delete records using Data Loader
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How to export Data from Salesforce using Data Loader?
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What is Data import wizard in Salesforce?
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How to insert records using Data Import Wizard in Salesforce?
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Update Records Using Data Import Wizard
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What is the difference between data loader and import wizard?
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Features of Data Import Wizard and Data Loader
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Quiz
Sharing Settings
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Types of Data Access: Organization , Object Level, Field & Record Level Access
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What are profiles in Salesforce? What do profiles control in Salesforce?
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How do I assign an app to a profile in Salesforce? Changing App Settings
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What is tab visibility? Default On, Default Off and Tab Hidden setting
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Object level security in salesforce: How do I control an object access in Sf
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How do I change the object level security in Salesforce?
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Field Level Security : How to set field-Level security in Salesforce?
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How to set the login hours and login IP ranges for the users in salesforce?
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Overview of Profiles in Salesforce-
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What are Permission set in salesforce?
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How to create permission set in salesforce lightning?
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Changing Object setting and field settings via Permission Set
Data Security in Salesforce : OWD, Role Hierarchy, Sharing Rules, Manual Sharing
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Organization Wide Defaults(OWD) in Salesforce
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What is record level access in Salesforce?
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What happens if OWD is private?
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Create a Role Hierarchy: How do I create a role in SalesForce?
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Setup Role Hierarchy
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Grant Access using Hierarchies
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Sharing Rules (Create Sharing Rules in Salesforce)
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Criteria Based Sharing Rule
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What does Read/Write on Sharing Setting mean when Profile for Object is Read only
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Create a New user and create a new profile
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Public Group in Salesforce
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Points to Remember for Sharing Rule
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Manual Sharing in Salesforce
Special Permissions: View All, Modify All, View All Data and Modify All Data
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What is View All and Modify All permission in Salesforce?
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Modify All permission in Salesforce
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What is view all data and modify all data in Salesforce?
Recycle Bin
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Where is the Recycle Bin in Salesforce?
Page Layouts and Record Types in Salesforce
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Page layout and Record types in salesforce
Quiz: Data Security
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Quiz: Data Security
Automation tools in Salesforce : Workflows, Approval Process, Process Builder
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What are workflows in Salesforce and why do we use workflows in Salesforce?
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How do I send an email from a workflow in Salesforce?
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How to set the criteria for your workflow rule in Salesforce?
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What is a workflow field update in Salesforce?
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How to create a Task using workflow?
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Time Triggered workflow in Salesforce :How To Configure Time-Based Workflows ?
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Time Dependent Workflow Rule: Add a Time-Dependent Action to Your Workflow Rule
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Summary of Workflow Rules
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Approval Process in Salesforce
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How to create Salesforce Approval Process from start to finish?
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Approval process in salesforce lightning: Test the approval process
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Salesforce Approval Process
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What are queues in Salesforce? How do I create a queue in Salesforce?
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How can a user edit a record during Approval Process even if they are not assign
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Salesforce Approval Process: All You Need to Know
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Process builder in salesforce : Why do we use Process Builder ?
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Submit a record for Approval Using Process Builder
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Field update using process builder salesforce
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Create a related record using Process Builder in Salesforce
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How do I schedule an Email Notification using Process Builder in Salesforce?
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How to create a Task using process builder?
Quiz : Approval Process, Workflow, Process Builder
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Quiz 7: Automation Tools
Flows in Salesforce
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Flows in Salesforce: Different types of flows in Salesforce
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What is a record triggered flow in Salesforce?
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What is a Screen flow in Salesforce? How do you start a Screen flow ?
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Launch Screen flow from a Button in Salesforce
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Create Record using flow in Salesforce
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Send Email Alert from Salesforce flow
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What is schedule-triggered flow in Salesforce? How do I schedule a flow?
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What is a platform event triggered flow?
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Platform Event Triggered flow: Create a new record
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Platform event triggered flow: Connected app
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What are Auto launched flows ?
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Create Auto launched Flows in Salesforce Part 1
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Create Auto launched Flows in Salesforce Part 2
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Launch flow from Process Builder
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Invoke Flow from Apex
Standard Objects in Salesforce
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What is a lead object in Salesforce? What are leads used for in Salesforce?
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What is Web to lead in Salesforce? How do I use Web to lead in Salesforce?
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What is Lead Assignment rule in Salesforce & How to create Lead Assignment rule?
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Account Object in Salesforce: features and Capabilities of Account
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Contact Object in Salesforce
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Opportunity Object in Salesforce
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Features of Opportunity Object
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Case Object in Salesforce and its capabilities
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Web-To-Case in Salesforce
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Email-to-Case in Salesforce
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Case Auto Response rule in Salesforce
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Case Queues
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Case Assignment Rules in Salesforce
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Escalation Rules in Salesforce
Reports and Dashboards in Salesforce
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Reports in Salesforce
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Different Types of Report Format in Salesforce: Tabular, Summary, Matrix, Joined
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Summary Report in Salesforce. How to create a Summary Report in Salesforce?
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Standard Report Types in Salesforce
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Matrix report in Salesforce ? How do I create a Matrix Report ?
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Joined Reports in Salesforce: How to create Joined Reports in Salesforce?
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Joined Report in Salesforce: How Joined Reports work?
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Joined Report in Salesforce: Create Joined Report Organize Cases by Month
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Joined Reports In Salesforce: Summary and Important Points
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Custom Report Types in Salesforce: What are custom Reports types ?
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What is the difference between Standard Report type and custom report types ?
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Create a Custom Report type
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Create Salesforce Reports using Custom Report types
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Highlights of Custom Report type
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Dashboards in Salesforce: What are different types of dashboards in Salesforce?
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Create a Dashboard Component
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Dynamic Dashboards in Salesforce
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Subscribe to Dashboards in Salesforce
AppExchange
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AppExchange Overview
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Install FieldTrip App in Salesforce
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Dashboard App In Salesforce
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InApp Guidance App
Application Lifecycle
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What does Application Lifecycle include?
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What are different types of sandboxes in Salesforce?
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Different ways of deployment in salesforce
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Inbound and Outbound Change sets
Earn a certificate
Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.
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$15.00
$27.00
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LevelIntermediate
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Duration27 hours 30 minutes
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Last UpdatedApril 2, 2026
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CertificateCertificate of completion
Hi, Welcome back!
A course by
Material Includes
- Lectures: 177
- Video: 27.5 total hours
Requirements
- No prerequisites as such, just be willing to learn new concepts
- Excitement to build your first APP using salesforce
- You will need a computer and Internet connection to take this course. We will start from creating a free salesforce developer account.
Target Audience
- Aspiring Salesforce Administrators who want to earn their Salesforce Admin Certification and kickstart their career.
- Current Salesforce Users or Business Analysts looking to formalize their knowledge with certification.
- Students & Fresh Graduates aiming to enter the Salesforce ecosystem with a globally recognized credential.
- Salesforce Professionals Preparing for the Exam who want complete coverage of all topics from the official study guide.
- Job Seekers in the Salesforce Ecosystem looking to enhance their resumes and increase employability.
- Anyone aiming to pass the Salesforce Admin exam on the first attempt using structured guidance and practice resources.
