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Salesforce

Prompt Builder

Unlock AI-Powered Files Analysis in Salesforce with Prompt Builder

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Salesforce is constantly evolving, and with the latest update, Prompt Builder just got even more powerful! Now, you can directly upload files to Prompt Templates, and Salesforce will analyze them using AI to give smart, meaningful responses based on the instructions (prompts) you provide. In this blog post, we’ll guide you through step-by-step process ,how […]

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New Agentforce Pricing

Salesforce Introduces New Agentforce Pricing Models : A New Era for Digital Labor

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The digital labor revolution is moving faster than ever, and Salesforce is stepping up once again to make it easier for businesses to scale their AI workforce. On May 15, 2025, Salesforce announced a brand-new flexible pricing model for Agentforce, their powerful AI agent platform. This change in Agentforce Pricing will help companies to use

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Prompt Builder

Prompt Builder Magic: Analyze Documents and Extract Text in Salesforce

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With the rise of AI-powered experiences across all the things , businesses are looking for smarter ways to interact with data, automate decisions, and enhance user workflows. Enter Salesforce Prompt Builder — a no-code/low-code tool that brings the power of generative AI directly into your Salesforce org. Simplify your users’ daily tasks by integrating generative-AI

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Transfer Chat from Einstein Bot to Agentforce Service Agent

Transfer Chat from Einstein Bot to Agentforce Service Agent

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In Salesforce, Agentforce conversations are billable per conversation. If a user visits your bot just for basic information, starting the conversation directly with Agentforce can incur costs unnecessarily. To optimize this or cost saving , you can Transfer Chat from Einstein Bot to Agentforce Service Agent ,use Einstein Bot for handling simple tasks and only

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Service Agent

Transfer/Escalate Chat to Live Agent From Agentforce Service Agent

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After you’ve successfully created and deployed your Agentforce Service Agent on an Experience Site or any other platform, you may want to escalate the chat to a live support agent when needed. This blog post will guide you step-by-step on how to set this up in your Salesforce org. Step 1: Verify Agentforce Service Agent

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Agentforce Service Agent

Configuring the Agentforce Service Agent over Experience Site

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Agentforce Service Agent is a massive leap forward in customer service automation. It’s a trusted conversational AI agent that seamlessly supports customer service teams. Unlike traditional chatbots that rely on rigid, declarative dialogs, these autonomous agents use generative AI to operate 24/7 across self-service portals and messaging channels to handle tasks, make decisions, and provide

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Ingesting File Attachments from All Salesforce Objects to Data Cloud Featured Image

Ingesting File Attachments from All Salesforce Objects to Data Cloud

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The Data Sitting in Your Files Is a Goldmine Nobody Is Mining Here’s an uncomfortable truth about most Salesforce implementations: the most valuable customer data in the organization isn’t stored in a CRM field. It’s buried in a PDF contract attached to an Opportunity. It’s locked inside a warranty document linked to a Case. It’s

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Creating PDFs Using LWC

Creating PDFs Using LWC in Salesforce: A Detailed Guide

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In Salesforce, the most common way to create PDFs is by using a Visualforce page. However, there are other methods too, like using Lightning Web Components (LWC) with third-party libraries such as jsPDF. In Salesforce, Creating PDFs Using LWC(Lightning Web Components ) to build modern, interactive user interfaces. With the help of a popular third-party

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Ai Associate

Salesforce Retires AI Associate Certification: What You Need to Know

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Salesforce has officially announced the retirement of its AI Associate Certification which will be retired on February 2, 2026, a decision that marks a pivotal shift in its certification strategy, especially in the fast-evolving field of artificial intelligence (AI). Salesforce confirmed that new registrations for the certification will close on March 31, 2025, with the

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