Deepika Khanna

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Agentforce Service Agent

Configuring the Agentforce Service Agent over Experience Site

Agentforce Service Agent is a massive leap forward in customer service automation. It’s a trusted conversational AI agent that seamlessly supports customer service teams. Unlike traditional chatbots that rely on rigid, declarative dialogs, these autonomous agents use generative AI to operate 24/7 across self-service portals and messaging channels to handle tasks, make decisions, and provide […]

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Ingesting File Attachments from All Salesforce Objects to Data Cloud Featured Image

Ingesting File Attachments from All Salesforce Objects to Data Cloud

The Data Sitting in Your Files Is a Goldmine Nobody Is Mining Here’s an uncomfortable truth about most Salesforce implementations: the most valuable customer data in the organization isn’t stored in a CRM field. It’s buried in a PDF contract attached to an Opportunity. It’s locked inside a warranty document linked to a Case. It’s

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Creating PDFs Using LWC

Creating PDFs Using LWC in Salesforce: A Detailed Guide

In Salesforce, the most common way to create PDFs is by using a Visualforce page. However, there are other methods too, like using Lightning Web Components (LWC) with third-party libraries such as jsPDF. In Salesforce, Creating PDFs Using LWC(Lightning Web Components ) to build modern, interactive user interfaces. With the help of a popular third-party

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Ai Associate

Salesforce Retires AI Associate Certification: What You Need to Know

Salesforce has officially announced the retirement of its AI Associate Certification which will be retired on February 2, 2026, a decision that marks a pivotal shift in its certification strategy, especially in the fast-evolving field of artificial intelligence (AI). Salesforce confirmed that new registrations for the certification will close on March 31, 2025, with the

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How Agentforce Works With Data Cloud Featured Image

How Agentforce Works with Data Cloud for Better Efficiency and Helps Customers and Businesses

The AI That Actually Does Things Everyone is talking about AI in Salesforce right now. But most of that conversation stops at the surface — “it’s like ChatGPT inside Salesforce” — and never goes deeper. Agentforce is not a chatbot. It’s not a fancy autocomplete. It’s an autonomous AI agent layer built directly into the

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Agentforce Specialist

Salesforce Certified Agentforce Specialist: A Comprehensive Guide for Everyone

If you’ve been following Salesforce’s AI journey, you know that Agentforce isn’t just another feature update—it’s a complete game-changer. And if you’re considering the Agentforce Specialist certification, you’re making a smart career move. To strengthen your fundamentals before tackling the updated exam, you may also find this resource helpful Salesforce Interview Questions The Complete Preparation Guide

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Data Cloud Consultant Sample Questions

Salesforce Data Cloud Consultant Sample Questions

Preparing for the Salesforce Data Cloud Consultant certification? This comprehensive guide contains the 50 most critical data cloud consultant sample questions covering all exam domains. Master these questions and you’ll be well-prepared to pass your certification on the first attempt. Exam Overview Exam Detail Information Total Questions 60 multiple-choice/multiple-select Time Limit 90 minutes Passing Score 67% (40+

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Data Cloud Consultant Sample Questions

Salesforce Data Cloud Consultant Sample Questions

Preparing for the Salesforce Data Cloud Consultant Certification can feel challenging, especially with topics like calculated insights , identity resolution and many more advanced topics. While hands-on practice and good study materials are key, going through sample questions can make a big difference in how confident you feel on exam day. In this blog, we’ll

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