Salesforce

Salesforce Live Agent: Transforming Customer Support

Salesforce Live Agent: Salesforce Live Web Chat is a channel that facilitates communication between clients and agents, enabling them to receive the assistance they require at their convenience. In this blog, we’ll learn how to use this fantastic feature that Salesforce provides us with right out of the box and how to set up web

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Salesforce

Salesforce Lookup Fields: A Comprehensive Guide

Salesforce Lookup Fields: Among the many field types you might have is a Salesforce lookup field. In essence, when you create a lookup field, you connect the field’s values to another object (like a table). Just a few, they can be used to establish a relationship for tracking, look up a value on linked lists,

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