Salesforce Associate Practice Exams: A Salesforce Certification Associate is a person with up to six months of Salesforce user experience and a foundational understanding of the Salesforce platform. It is also advantageous for a Certification Associate to have a basic knowledge of reporting, user administration, sharing, customisation, and data management.

Salesforce Associate Practice Exams

Salesforce Certified Associate certification does not require technical knowledge.

  • Learn about the Salesforce 360 CRM system.
  • Able to use the Salesforce platform to resolve business requirements
  • Basic understanding of data administration, security, customisation, and reports in Salesforce.

Concerning the Salesforce Associate Certification

  • For information about the Salesforce Certified Associate test, continue reading.
  • Content: 40 questions with multiple choices and selections
  • 70 minutes are allocated to finish the exam.
  • 62% is the passing score.
  • $75 USD for registration, plus all applicable taxes as mandated by local law
  • Retake charge: non-existent
  • Need not be met

Outline of the Salesforce Associate Certification Exam

There are four sections to this test.

32% of the Salesforce Ecosystem

  • Describe the different tools accessible to acquire and use Salesforce skills that are in high demand.
  • Determine which Salesforce Customer 360 product offers could be employed based on a given use case.
  • Describe the utilization of Salesforce by businesses.
  • Distinguish between different career pathways and employment responsibilities within the Salesforce ecosystem.

Navigation: 28%

  • Determine the best way for a user to find and obtain the information they need.
  • Determine the location of Salesforce customization given a scenario.

25% for the data model

  • Describe the connections between the account, contact, lead, opportunity, and case—the fundamental standard objects.
  • Choose the feature to employ in a given circumstance to guarantee data visibility.
  • Choose the appropriate instrument based on a circumstance to ensure data integrity.

Dashboard & Reports: 15%

  • Explain Salesforce reports.
  • Salesforce dashboards.

Subjects covered in the Salesforce Certified Associate exam preparation

The subjects covered in the Salesforce Associate Certification test are listed below.

There are numerous tools accessible to acquire and use in-demand Salesforce skills.

The following resources can be used to acquire and implement in-demand Salesforce skills:

  • Start of the trail.
  • Trailhead Academy 
  • Salesforce Assistance Guide
  • Leading Community Concept Sharing

Trailhead: It’s a free program that teaches the abilities required to succeed in the contemporary workplace. To learn and practice Salesforce skills in Trailhead, you can create a playground.

Trailhead Quests: A fun method to gain rewards and learn.

Trailmixes: Using Trailhead, you may design a unique learning route for your staff members.

Use of Trailhead Academy Trailhead Academy provides expert-led learning and certificates that enhance and authenticate Salesforce abilities, enabling businesses to cultivate competence throughout their whole organization.

Salesforce assistance manual: Release notes, glossary, and product documentation are available under the Salesforce help section.

Community Group Trailblazer: You can connect with other Trailblazers, gain valuable skills, and give back with the assistance of the Trailblazer Community. Find out what 2023 Salesforce events are planned.

Dreamforce: The largest annual conference is called Dreamforce.

Determine which Salesforce Customer 360 product offers could be employed based on a given use case.

Use of Salesforce Products: Cloud Marketing By increasing team alignment, you can use Marketing Cloud Account Engagement to expand and automate marketing.

Commerce Cloud: Utilize Commerce Cloud to personalize the shopping experience, expedite the purchase process, and make it mobile-friendly.

Experience working with partners and empowering customers through self-service via the cloud.

Cloud SalesSales Cloud is a cloud-based platform that centralizes customer data, logs customers’ interactions with your business, and automates a lot of the daily operations that salespeople perform to help them close deals more quickly and intelligently.

Cloud ServiceYou can provide service to any customer, anywhere, at any time, thanks to the Service Cloud. It is a component of Salesforce’s Customer Success Platform, a cloud-powered network of interconnected social and mobile applications.

Describe the utilization of Salesforce by businesses.

Salesforce Developer Organization

Before deploying a new feature for a client, you can experiment with it and learn about development using the Salesforce Developer Organization.

Types of cases: A Salesforce sandbox is a development and testing environment that is an isolated replica of your company’s production setup. Your live data and logged-in users are in your production environment.

Type of Sandbox in Salesforce

Developer Sandbox: Explicitly designed for one Developer to code and test in, developer sandboxes are unique configuration sandboxes. There is a 200 MB test or sample data limit for developer sandboxes. A developer sandbox can be refreshed once every day.

Developer Pro Sandbox: The quantity of data that can be saved is the primary distinction between Developer and this. Additionally, specific product data is taken from production. It is limited to one gigabyte of data. A Developer Pro sandbox can be refreshed once every day.

Partial Copy: Using a sandbox template, you may determine how much of your production organization’s data to add, together with all of your organization’s metadata, to a partial copy of your data.

Navigation: 28%

Determine how a user may find and obtain the information they need in the given scenario.

Global Search

Related lists: Details and links to additional records are included in related lists.

You can add documents or reports to my favorites.

Tab: The beginning points for accessing, modifying, and adding data for a particular object.

Recycle Bin: To see and recover deleted files, use this. Through the Lightning platform’s App Launcher, you can reach the Recycle bin.

Determine the location of Salesforce customization given a scenario.

User settings: From the settings icon located beneath their profile icon, users may modify their information. He can change his password, email address, and other details.

In Salesforce, the user cannot be deleted. The only way to release the licenses is to deactivate the user.

Configuration: Any Salesforce page has a Setup link in the upper-right corner that opens the Setup menu. The goal-based categories of Administer, Build, Deploy, Monitor, and Checkout are how the Setup menu is arranged.

Individual configurations: A separate My Options section contains personal options that are editable by all Salesforce users. User preferences ➡ My data.

You may also customize your email signature from my email settings.

It is also possible to modify your Language and Time Zone.

Launcher for Applications

Using the App Launcher, users may navigate between apps.

Object Manager

An object management and bespoke object access tool for administrators. This allows us to verify every standard and custom object in Salesforce.

Details about the Company

Change the organization’s default time zone and verify the sandbox’s available licenses using the corporate information.

Setup ➡ Business Details ➡ Licensing for Users

Login Hours

Is it possible to limit user login access outside of specified hours using login hours? That is configurable at the profile level.

Data Model: 25%

Describe how the main standard objects—the account, contact, lead, opportunity, and case—relate to one another.

Start a conversation

There is the creation of an opportunity, contact, and account.

Types of fields

Roll-up summary: Values from linked records, like those in a related list, are computed in a roll-up summary field. To display a value in a master record depending on the values of fields in a detail record, you can build a roll-up summary field. For instance, you would like to display the account’s total of all closed opportunity amounts.

Formulas for numbers, etc.

You can use the option below to make a field compulsory.

Page layout: At the page layout level, make the field compulsory.

Validation rule in order to mandate it.

Field Level: If you’d like to demand a field everywhere. Next, take field-level action.

Relationships between Objects

The many relationship kinds that are accessible in Salesforce are listed below.

An example of a relationship that creates a strong bond between a parent object and a kid object is the master-detail relationship. Record deletions in a cascade. All of a parent record’s child records are immediately erased upon deletion of the parent record. Account, for instance, is the parent of opportunity. All child opportunities will be erased if the account record is destroyed.

Lookup Connection: One kind of relationship that creates a loose bond between a parent object and a child object is a lookup relationship. Account and contact relationship, for instance.

Many-to-Many: We can use the Junction object to establish a many-to-many relationship.

Relationship with Oneself

External Lookup

Lookup Indirect

Choose the feature to employ in a given circumstance to guarantee data visibility.

Record Types: Used for various picklist values and page layouts for multiple users according to their profiles and business processes.

Utilize page layouts to add a field to the detail page. The linked list can also be added to the details page using the same method.

Dynamic form: This is how we presently handle page layouts: Use Dynamic Forms to specify the design of a record detail page with fields and sections. This is dynamic because it allows you to reveal or conceal the sections and fields according to specific filter criteria—something that page layouts do not currently allow for. Thus, it gives administrators and consultants greater precise control.

Information Security: User Group profile and permission settings

Choose the appropriate instrument based on a circumstance to guarantee data integrity.

By default, Guidelines for data validation: The ideal method for enforcing restrictions on the generation of records, such as making a field compulsory, is to use validation rules.

Reports and Dashboard: 15% of the Salesforce Associate test is dedicated to reports and dashboards.

Explain how to use Salesforce reports: A report is essentially a collection of data that satisfies specific requirements, such as a set of opportunities or accounts. You can organize, filter, and do calculations on the data in the report to obtain the precise facts you require. If you are more of a visual learner, you can visualize the data as a graph or chart.

  • Reports tab: Salesforce Reports and Dashboards are centralized under the Reports tab. You can search for reports or dashboards across all folders, see the current report, and create a new report on the Reports tab.
  • To subscribe to the report, use Subscriptions.
  • Formatting that is conditional
  • Fields with buckets
  • Report files: To arrange your reports and dashboards, use report and dashboard folders. Reports and dashboards are shared folders, not the reports or dashboards themselves when they are shared.
  • Preview of the report: Reports can show up to 2000 rows.
  • Report formats: Report Types are the templates that enable you to generate reports in alternative formats.
  • Report types: Tabular Synopsis Matrix, Combined Reports

Describe Salesforce dashboards.

Dashboards provide a strong, theme-based visual representation of your data. One way to visualize your company’s sales performance would be to make a Sales Dashboard, which would include graphs and charts along with analytics about your top accounts, top opportunities, win rates, and the most productive account kinds.

  • Refresh dashboard button:
  • Dashboard elements:

Visit the apex hours session to find out more about the report and Dashboard.


As a crucial component of the certification preparation toolkit, the Salesforce Associate Practice Exam provides students with an accurate assessment of the difficulties they may encounter on test day. As they work toward Salesforce certification, professionals may improve their preparedness, spot knowledge gaps, and gain confidence by using efficient study techniques and making use of sample exams.

The Salesforce ecosystem is constantly changing, but certified professionals are still critical. Taking practice examinations is a critical first step toward being successful in the Salesforce industry and advancing your career.


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