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Salesforce Live Agent: Salesforce Live Web Chat is a channel that facilitates communication between clients and agents, enabling them to receive the assistance they require
Salesforce Lookup Fields: Among the many field types you might have is a Salesforce lookup field. In essence, when you create a lookup field, you
Salesforce CTI: Computer Telephony Integration is referred to as CTI. Interaction between a computer and a phone system is made possible by CTI technology. The
Salesforce Big Objects: Large-scale record query performance is limited in Salesforce. Particularly when processing queries and system performance suffers—let’s say you have more than 10,000
Surveys in Salesforce: Learn about Salesforce Surveys with us. Customer satisfaction is the primary goal of any business, regardless of size, as they are the
Salesforce Dashboard: A sales dashboard is a graphic depiction of sales information, usually in the form of a graph or chart. It is housed inside
Person Accounts in Salesforce: Person accounts allow for the keeping of personal data in a record that can function as an account when needed by
Salesforce Territory Management: If you are a sales team manager, you want everything to go as smoothly as possible. You want the business revenue to
Salesforce Merge Contacts: In Salesforce, is it possible to link a contact to numerous accounts? People frequently have multiple employers. The important thing to remember
Salesforce Knowledge: Informational pieces called knowledge articles constitute the foundation of your Salesforce knowledge base. Articles may cover procedure details, such as how to return
